After registering the complaint on Chief Minister Helpline 1076, the inactive Aadhaar card of the Dabhra woman was activated in just two hours. With prompt action, they started getting the benefits of government schemes again.
Raipur. As per the intention of Chief Minister Shri Vishnu Dev Sai, the Chief Minister Helpline is being made a strong medium for quick, transparent and effective solution to the problems of common citizens in the state. Under the direction of Collector Mr. Amrit Vikas Topno in the district, the complaints received through the helpline are being resolved in a timely and serious manner, due to which people are getting immediate relief.
In this sequence, Mrs. Sanjukta Patel, resident of village Khondhar of Dabhra development block, got great relief through the Chief Minister’s helpline. His Aadhaar card had become inactive due to technical reasons, due to which he was facing difficulty in availing the benefits of many government schemes and essential services.
Benefits of government schemes affected due to deactivation of Aadhar card
Due to Aadhaar card being inactive, Mrs. Sanjukta Patel was facing difficulty in getting benefits of various government schemes. The problem had persisted for a long time, which was troubling his family. Seeing the situation, her husband Shri Narendra Patel lodged a complaint on the Chief Minister helpline number 1076 and demanded a solution to the problem.
E-District Manager and Aadhaar team showed readiness
As soon as the complaint was received, e-District Manager Mr. Dushyant Soni and Aadhaar team immediately started investigating the matter. After completing the necessary technical process, the inactive Aadhaar card of Mrs. Sanjukta Patel was reactivated within just two hours. After the activation of Aadhaar card, it became easier for them to avail the benefits of government schemes and other essential services.
Sanjukta Patel happy with quick solution
After the resolution of the problem, Mrs. Sanjukta Patel expressed happiness and said that she had hoped that the complaint would be resolved, but she had not even imagined that action would be taken in such a short time. Praising the effective functioning of the Chief Minister Helpline, he said that now the problems of common citizens are being resolved in a timely manner, due to which people’s trust in the government is continuously being strengthened.
Expressed gratitude to Chief Minister Vishnu Dev Sai and district administration
Expressing her gratitude to Chief Minister Shri Vishnu Dev Sai and the district administration, Mrs. Sanjukta Patel said that due to the sensitive and public-friendly functioning of the government, the needy people are getting timely relief. He said that with such a system, the confidence of common people towards governance and administration has become even stronger.