Indian passport holders in Australia are being told to stop relying on third-party agents claiming links with the Indian High Commission or VFS Global. The warning comes after VFS Global reminded applicants that it is the only authorised service provider for Indian passport and visa services across Australia.
For Indian students, workers, and families already dealing with long visa queues and document delays, this matters. A wrong appointment, fake service fee, or unofficial “fast-track” promise can now cost both time and money.
According to VFS Global, applicants should use only the official portal for appointments, application tracking, and service updates.
Only 6 Official VFS Global Centres in Australia
VFS Global also clarified that Indian consular and visa services are available only through these six authorised centres, all operating Monday to Friday on an appointment-only basis:
| City | Address | Timings |
|---|---|---|
| Adelaide | Suite 2, Level 4, 90 King William Street, Adelaide SA 5000 | 08:30 – 15:00 |
| Brisbane | Office 0403, Level 4, 127 Creek Street, Brisbane City QLD 4000 | 08:30 – 15:00 |
| Canberra | Level 4, 10 Hobart Place, Canberra ACT 2600 | 08:30 – 15:00 |
| Melbourne | Suite 4, Level 12, 55 Swanston Street, Melbourne VIC 3000 | 08:30 – 15:00 |
| Perth | Office 0403, Level 4, 127 Creek Street, Brisbane City, QLD 4000 | 08:30 – 15:00 |
| Sydney | Suite 106, Level 1, 83 York Street, Sydney NSW 2000 | 08:30 – 15:00 |
Applicants have been advised not to hand over passports or personal documents to agents operating outside these official channels.
Mandatory Appointments Still Apply
VFS Global says walk-ins are not accepted for most services. Indian applicants must book appointments in advance through the official website before visiting a centre.
This is especially relevant for Indian students heading into Australia’s mid-year intake season, when passport renewals, OCI services, and visa paperwork usually spike.
Why This Advisory Matters for Indians in Australia
Here’s the bigger picture: Australian immigration and consular systems are becoming stricter about identity verification and document handling. Similar warnings are now appearing across visa networks globally, especially where fake agents target international students and first-time migrants.
With direct flights from Delhi, Mumbai, Bengaluru, Hyderabad, and Chennai feeding large Indian communities in Australia, the advisory affects thousands of travellers and residents managing passport renewals, visa applications, and OCI requests.
Travelobiz Take:
We think this advisory by VFS Global is practical and timely. Too many Indian applicants still rely on unofficial agents abroad, and that often creates avoidable delays, fake bookings, or document risks.
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