There has been a technical glitch in the customer service centers of Tata Group’s Vistara Airlines, due to which passengers are facing inconvenience. The airline has expressed regret for the delay in contacting passengers due to this issue. Vistara said in an official statement that it is working closely with its telecom partners to solve this problem and a solution will be found soon. The airline has appealed to its passengers to remain patient and cooperate.
What did the company say?
Vistara said that due to technical problems, passengers contacting the customer service center may take more time. Keeping in mind the safety and better experience of passengers, the airline has given it top priority. The company said that it is in talks with telecom partners to fix this problem as soon as possible. Vistara also apologized for the inconvenience caused to customers and promised to improve the situation.
This big change is going to happen from November
This statement of Vistara Airlines has come when recently the merger of Tata Group’s Air India and Vistara was announced. From November 12, all Vistara flights will operate in the name of Air India. The airline also informed that even before the merger, tickets of more than 2.7 lakh passengers of Vistara have been transferred to Air India. Despite this change, Tata Group has assured passengers that there will be no change in Vistara’s high quality service, crew members and onboard facilities.
This is the specialty of Vistara
Vistara is a joint venture between the Tata Group and Singapore Airlines and is known as India’s leading premium airline. The airline is renowned for providing high quality service and comfortable travel experience to its passengers. Vistara’s fleet consists of state-of-the-art aircraft such as Airbus A320neo, Airbus A321neo and Boeing 737-800, providing passengers with a safe and comfortable travel experience.