The complaints covered issues related to power supply, billing, smart meters, meter-related services and consumer grievances. Power distribution companies, including Paschimanchal, Dakshinanchal, Purvanchal and KESCO, reported near-complete or 100 percent resolution rates during the month.
Officials said continuous monitoring by the state government and power department helped improve response times and consumer services. The highest number of complaints was reported by Madhyanchal Vidyut Vitaran Nigam Limited, which resolved the vast majority of cases related to electricity supply and service delivery.
UPPCL also highlighted the growing use of digital grievance redressal systems. Consumers can now register complaints and track their status online through the 1912 helpline and digital platforms, making the process more transparent and accessible.