If you are a customer of HDFC Bank, then there is an important news for you. The bank will close some services for about seven hours from 11 am on August 22 to 6 am on August 23 to 6 am. The bank has said that this work is being done for maintenance of the system so that services can become better and faster in the coming time. During this time, chat banking and some customer support services available on WhatsApp and SMS will remain closed. Therefore, if you have any necessary work during this time, then settle it first, because these services will not be used in these hours.
Which service will remain closed?
During this time you will not be able to use the automatic IVR system of phone banking. Also, it will be difficult to seek help from the bank through email or social media. Chat banking and SMS banking facilities on WhatsApp will also not work at this time. All these services will be closed from 11 am on the night of 22 August to 6 am on August 23.
However, some services will be completely operational. You can contact the phone banking agent, you can do your transactions with HDFC net banking and mobile banking app. Apart from this, facilities like drinkzap and mycards will also be operational during this period. With them you will be able to work without any interruption.
Why is this maintenance happening?
The bank keeps trying to make its technical system better and safe at all times. For this, maintenance of the system is necessary from time to time. HDFC Bank is also cleaning and improving its digital and other systems under this work. This is not new, but the bank keeps doing maintenance work regularly so that you can get better and uninterrupted service in future.
Essential work should be done in advance
If you have an essential banking service which is associated with the closed services mentioned above, then please complete it before 11 pm on 22 August. Later these services will be closed for about 7 hours and you may have trouble. The bank has given this information in time so that customers can prepare in advance. As soon as the maintenance is over, the bank will start working with its full potential.