In an interview with CNBC, Niccol highlighted that the biggest change he has seen in the past year, since taking over as CEO, is the return of Starbucks to being a customer service-oriented organization.
Starbucks Corp. (SBUX) CEO Brian Niccol has reportedly said that he is seeing green shoots of growth and recovery at the multinational chain of coffeehouses and roasteries.
In an interview with CNBC on Tuesday, Niccol highlighted that the biggest change he has seen in the past year, since taking over as CEO, is the return of Starbucks to being a customer service-oriented organization.
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