In view of the increasing cases of digital fraud, State Bank of India (SBI) has issued an important alert to its customers. The bank has clarified that if a customer +91-1600 If a call is received from a number starting from Real and authorized calls It happens.
SBI shared this information on social media and asked customers to be cautious with other unknown numbers.
SBI released a list of valid numbers
The bank has also made it clear that it calls customers only from the numbers given below, which only use Information related to transactions and service Is for:
-
1600-01-8000
-
1600-01-8001
-
1600-01-8002
-
1600-01-8003
-
1600-01-8004
-
1600-01-8005
-
1600-01-8006
-
1600-01-8007
-
1600-11-7011
-
1600-11-7012
-
1600-11-7013
-
1600-11-7015
-
1600-01-7014
-
1600-10-0021
-
1600-00-1351
SBI says that apart from these numbers, do not give personal or financial information on the call coming from any other number.
RBI strict guidelines
The Reserve Bank of India (RBI) has directed all banks and financial institutions in January 2025 that Calls related to transaction and service Only “1600xx” To be done from the series itself. Other than this, “140xx” Series only Marketing and promotional calls Has been fixed for
Why this step was taken?
The most cheated in banking fraud is now being done through mobile calls. Fraudsters call from fake numbers and try to get themselves bank officials and try to get OTP, PIN, Password or other sensitive information from customers. According to RBI, now the mobile number has become the basis of digital identity, and security is very important.
Necessary advice for customers
-
Only +91-1600 Series Consider the calls from the numbers of the numbers to be valid
-
From any collar OTP, PIN, Password or UPI PIN Do not share
-
Immediately when a call comes from suspected number Bank branch or official website Contact
-
Information related to bank only Verified sources Get from