Raghav Chadha described the 28-day mobile recharge plan as “hidden loot”. He raised the demand for data rollover, unused data adjustment and data transfer, so that the compulsion of customers to recharge 13 times a year is eliminated.
New Delhi. Aam Aadmi Party MP Raghav Chadha has raised questions on the 28-day prepaid recharge plan of telecom companies, calling it “hidden loot”. He said that due to this system, customers have to recharge 13 times in a year instead of 12, because there are 28×13 = 364 days. He raised this issue in Parliament and said that mobile recharge should also be according to the 30 or 31 day calendar month, like rent, EMI and other payments.
Questions on ‘clever strategy’ of telecom companies
Raghav Chadha raised questions on the strategy of all the telecom companies and said that these companies make the customers do additional recharge by giving 28 days validity, due to which the consumers suffer financial loss.
Daily data limit and data exhaustion problem
Raghav Chadha wrote on social media platform This data is reset every 24 hours. If a user is unable to use the entire data, the remaining data expires after midnight.
For example: If you get 2GB data and you use only 1.5GB, the remaining 0.5GB data is not carried over to the next day. He called this the policy of the companies and said that it is injustice to the customers.
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Main demands raised in Parliament
Raghav Chadha made three big demands on this issue.
1- Facility of data rollover (Carry Forward Data)
He said that all telecom companies should provide the facility to the users to carry the remaining data to the next day or next cycle. Instead of eliminating data, it should be allowed to be used by adding to it.
2- Adjustment of unused data in recharge
If a customer is not continuously using his entire data, then the price of that data should be adjusted or discounted in the next recharge. With this the customer will not have to pay unnecessary money.
3- Facility to transfer data
He suggested that the remaining data be considered the “digital property” of users. Users should have the right to transfer their remaining data to friends or family.
Emphasis on data usage in Digital India
Raghav Chadha said that when the country is moving towards Digital India, an important thing like data should not be lost like this. If the customer has paid for the data, he should get full access rights.