Lpg Gas Agency Complaint: If the gas agency is delaying in giving the cylinder or asking for more money, then the customer can immediately lodge a complaint. Know where to complain about problems related to LPG cylinder delivery and the helpline numbers of Indane, HP Gas and Bharat Gas.
These days, in many parts of the country, people are facing problems regarding LPG gas cylinders. Many consumers say that they have to stand in long queues to book a gas cylinder. There are some people whose cylinder has been booked, but the dealer is not delivering on time or is asking for extra money.
Many such cases have also come to light on social media, where people have complained that they are not getting the cylinder even after booking. In such a situation, the question arises that if the gas agency acts arbitrarily then what should the customers do and where to complain.
Changes made in LPG booking rules
Recently, changes have been made in the booking cycle to improve the supply of LPG cylinders. Earlier, after one cylinder one had to wait for 21 days for the next booking, which has been increased to 25 days. The government says that this will ensure timely supply of gas cylinders to every consumer and problems like hoarding can be prevented.
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Not giving cylinder after booking or asking for more money is wrong
If a consumer has booked a cylinder and yet the gas agency delays the delivery or asks for more money than the fixed price, then it is considered against the rules. According to government rules, the gas agency cannot demand more money than the fixed price. If this happens, the customer can lodge a complaint and action can also be taken against the agency.
Where to complain about gas agency?
If you are not getting the cylinder even after booking or the dealer is asking for more money, then first of all lodge a complaint on the customer care or helpline number of your gas company.
Indane Gas Helpline Number
- 1800-2333-555 (toll free)
- 7718955555 (LPG Booking & Complaint)
HP Gas Helpline Number
- 1800-2333-555 (toll free)
- 9493602222 (HP Anytime LPG)
Bharat Gas Helpline Number
- 1800-22-4344 (toll free)
- 7715012345 (LPG Booking)
What will be the benefit of complaining?
When a consumer lodges a complaint on the official helpline, the company investigates the matter. If the dealer is found at fault, action can also be taken against him. Therefore, if there is a delay in delivery or more money is being demanded from the gas agency, then filing a complaint immediately instead of remaining silent can be a better step. This can solve your problem quickly and other customers can also get relief.
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