According to eyewitnesses, the collision was so strong that the engine and two coaches of the passenger train fell on top of the goods train. People nearby immediately started relief work and helped in evacuating the stranded passengers. As soon as the news of the accident was received, the team of Railways and District Administration reached the spot and relief operation was started.
After this accident, operations on the Bilaspur-Katni railway route have come to a complete halt. Many trains have been canceled and some are being sent through diverted routes. Railway officials say that the cause of the accident is currently being investigated. The primary possibility is signal failure or human error.