<p>During the festive season, the IRCTC website crashes, causing many online payments to get stuck. If the refund is delayed, you can contact customer service to file a complaint.</p><img><p>During the festive season, the IRCTC website crashed, affecting many passengers who paid online. Complaints flooded social media as money got stuck. Over 5,000 people have complained.</p><img><p>If payment is made but no ticket is issued, don’t worry. IRCTC’s refund process is automatic. Your money is safe and will be returned in 3-5 business days.</p><img><p>If you don’t get a refund, email a screenshot of the failed transaction to [email protected]. Or, contact customer service to file a complaint.</p><img><p>Technical glitches on IRCTC are common during festive seasons. However, its refund system is secure and automated. Your money will definitely be returned.</p>
