New Delhi: IndiGo has launched a new economy-class option called ‘UPFRONT’. The airline is offering passengers greater choice and flexibility aimed at enhancing customer experience and fare customisation. The strategy of InterGlobe Aviation, parent company of IndiGo, is to segment offerings and boost ancillary revenue.
UPFRONT scheme represents IndiGo’s first-in, first-out service experience, which are aimed at travellers’ seeking extra legroom and other services.
IndiGo’s UpFront will ensure the front rows of the economy cabin for extra legroom and bundled perks like priority meals, higher baggage limits and flexible changes, hassle-free change and cancellation benefits, and effectively creating a mini premium tier without a separate cabin.
The introduction of UpFront signals IndiGo’s gradual evolution from a pure low‑cost model towards a hybrid structure. Global carriers with large volumes have similarly expanded premium‑leaning offerings to capture higher‑margin segments.
IndiGo has been reorganising its service layers based on route profiles and traveller preferences as part of its broader expansion plan. This marks a notable shift as the airline scales both domestic capacity and international operations.
Pieter Elbers, Chief Executive Officer has said that the India’s aviation sector is evolving rapidly. The top executive of the airline said IndiGo is fast becoming preferred carrier to a major global airline, and thus the firm is continuously improving its portfolio to meet the expectations of a global audience.
IndiGo’s ‘UpFront’ service will be available from 29 January 2026 on the IndiGo website and mobile app.
IndiGo flights to Tbilisi, Almaty, Tashkent
IndiGo on Tuesday announced to extend the cancellation of flights to Tbilisi, Almaty, Baku and Tashkent till February 11 due to the tensions in Iran. Taking into account the developments around Iran, IndiGo said it has made additional adjustments to the schedule of some flights.
Flights to and from Tbilisi (Georgia), Almaty (Kazakhstan), Tashkent (Uzbekistan) and Baku (Azerbaijan) have been cancelled till February 11, according to a post by IndiGo on X.