HDFC Bank has made biometric authentication mandatory for lockers. Fares will also increase from April 1, 2026. In case of loss due to negligence of the bank, now compensation up to 100 times the rent will be given. Keeping cash or weapons in the locker is prohibited.
In view of the frequent bank thefts, HDFC Bank has made major changes in its locker rules. Let’s take a look at these new changes. Now it will be necessary to give ‘fingerprint’ before opening the locker. The bank has made Aadhaar based biometric authentication system mandatory for locker holders. According to the new rules, the customer’s biometric details, such as fingerprint or iris scan, will be matched even before entering the locker room. This step of the bank is to prevent misuse of lockers. Additionally, there will always be an employee present outside the locker room to ensure that the customer has closed the locker properly after use.
Along with this, HDFC Bank has also increased the locker rent from April 1, 2026. The new fare for small lockers in metro cities will be Rs 5,000 and Rs 15,000 for large lockers. This amount will be exclusive of tax. The bank has also told that those who have not yet signed the agreement should complete this work as soon as possible.
What to keep in the locker and what not? Avoid these mistakes!
Only valuable things like documents and jewelery should be kept in the locker. It is prohibited to keep cash, weapons or any kind of intoxicants in the locker. Also make sure that you have created a nominee for the locker. People often have a misconception that the bank has no responsibility for the loss of any item kept in the locker. But, according to the new rules of RBI, if there is any loss due to the negligence of the bank, then the bank may have to pay compensation up to 100 times the annual rent.