Cab aggregator company
You have a similar attitude about charging money from passengers of the passengers of the cab aggregator companies. These companies removed the word advance tip from the app for fear of action, but instead started additional recovery in the name of the cab driver.
On the notice of Central Consumer Protection Authority (CCPA), companies have removed the word tip to be recovered during booking. The reason for this is the strictness made by the CCPA. However, companies are now asking it to pay extra money for the driver. This is the reason that the Ministry of Consumer Affairs has not even given a clean chit to these companies. Also, the investigation of this matter is going on.
There was recovery in the name of tip
Earlier, on completion of the trip, the cab aggregator company used to give an option of tip of 10, 20, 30 and 50 for the driver with a payment option, but since the complaint has reached the Central Consumer Protection Authority, the cab aggregator companies have removed the option of the tip, but the cab has been using another way to collect extra money from users.
How is Wusli happening now?
Cab aggregator companies have undoubtedly removed the option to tip the driver from their app on completion of the trip, but instead the cab aggregator companies are recovering money from the cab users from the other way, for this the companies are giving the option to give the driver charged to the driver to call the Cab, Auto quickly while booking the ride.
Complaint of the case is going on
The Central Consumer Protection Authority has come into action regarding the arbitrariness of cab aggregator companies, so the Central Consumer Protection Authority has not given a clean chit to the cab aggregator companies even after removing the tip option and has continued the investigation of its case.