New Delhi: Artificial Intelligence (AI) is beginning to reshape the way India’s democratic institutions work, with the Delhi Legislative Assembly and Parliament taking early steps to bring technology into governance.
In conversation with News9, Rishabh Sood, Founder and CEO of GoML, a startup working with governments to scale AI projects, said the promise of AI is to make government entities more effective in delivering citizen services.
The Delhi Assembly recently adopted the National e-Vidhan Application (NeVA), making it paperless. But the initiative goes beyond replacing files with tablets. NeVA uses AI tools to summarise bills, highlight amendments, transcribe debates in real-time, and route action items directly to departments. According to Sood, this allows MLAs to “cut through the noise and focus on substance.” Already, 119 of 199 government departments in Delhi have shifted to digital workflows, reducing delays and paperwork.
In Parliament, inclusivity is the focus. The Sansad Bhashini project is using AI-powered translation to break down language barriers, enabling MPs who speak Odia, Tamil, Telugu, or Bengali to fully participate in debates. “This is making Parliament genuinely multilingual and inclusive,” Sood noted.
AI is also finding use outside legislatures. GoML is working with the Government of India on a public grievance system that speeds up how complaints are assigned and addressed. Other applications include AI triage assistants in hospitals and precision crop advice for farmers.
While privacy concerns remain, Sood stressed that safeguards like anonymisation and human oversight are key. “AI should analyse patterns, not individuals. With the right guardrails, it can improve services without compromising privacy,” he said.
Looking ahead, Sood envisions each MLA and MP having an AI assistant to summarise sessions, highlight citizen issues, and track follow-ups. “If implemented well, AI will not just increase the productivity of officials, it will shift the focus of governance towards the people”