Zomato-Swiggy Price Hike: Zomato and Swiggi have increased the platform fee in the festive season. The fee of Zomato was ₹ 12, while Swiggi made it from ₹ 12 to ₹ 15. This change has taken place in view of increasing demand.
Kochi: During the festivals, whether Onam or Diwali, the number of people online food increases greatly. As such, increasing platform fee by two large online food delivery platforms, zomato and swigy is a shock for customers. Zomato has increased its platform fee to ₹ 12. Swiggy had already increased its platform fee from ₹ 12 to ₹ 15.
Immediately after increasing the fee by Zomato, Swiggy increased its platform fee by 25%, from ₹ 12 to ₹ 15. This increase has been made due to increasing demand in the festive season. Last month, in view of the increasing demand, Swiggy applied a platform fee of ₹ 14 in a few select places experimentally. With the hope of increasing demand in the festive season, the atternal brand, the atternal brand, has also increased the platform fee from ₹ 10 to ₹ 12 for its food delivery order.
Customers of Swigy and Zomato give a certain amount for their food delivery order, it is called platform fee. This fee also includes Goods and Services Tax (GST). Zomato launched the platform fee for the first time on 7 August 2023. A fee of ₹ 2 per order was kept. Two years later, this platform fee has increased to ₹ 12. Initially, this fee was charged from select customers, and later it was implemented to all customers.