The delivery boy had an argument with the customer after he refused to deliver the food at his doorstep and canceled the order. Later he ate the customer’s food himself and made a video, on which people are very angry.
Many online food delivery apps promise doorstep service. But a delivery boy canceled the order when the customer did not come down and sat down and ate the food himself. Food delivery apps working in many big cities talk about providing doorstep service to their customers. But here when the customer asked the delivery boy to come to the door, an argument broke out between the two. After this the customer said that if you can bring the food upstairs then bring it, otherwise cancel the order. On this the delivery boy canceled the order. After this argument, while making a video, the delivery boy explained the reason for not being able to go up. But netizens slammed the delivery boy. People wrote in the comments, “You fight with your food delivery company, not with the customers. Your company promises to provide doorstep service to the customers, but you are fighting with the customers.”
What is there in the video posted by the food delivery boy?
A user named ankurthakur7127 has posted this video, in which he is saying, “I asked them to come down, but they did not come. They said either come up or cancel the order. So I canceled the order. It is not my fault.” Saying this, he starts eating the food ordered by the customer while standing there. It is learned that the customer had ordered four boxes of Gulab Jamun and Biryani.
It was 2:30 in the night. The customer refused to come down and take the food. He told how the request to come down and get food turned into an argument. The customer shouted from the balcony that he had paid for the food, so he should get the food at the door, but it was 2:30 in the night.
He said, “If I leave my bike, someone might steal it. Also, I have biked from a long distance in this cold, so customers should be a little understanding.” “The customer said to bring the order up or cancel it, so I canceled it and now I’m eating it here,” he said. Thakur said in the video while picking up a piece of gulab jamun.
But many people did not like this behavior of the delivery boy and people started criticizing him online. One user expressed his displeasure and wrote, “According to your company’s policy, you should get food delivered at the door. If you don’t like it, then it’s a mutual problem between you and your company. Why drag the customer into this? Maybe the person came home tired. If you don’t like this work, then why do you do it?” Another said, “If I had to go down, why would I order, just go straight to the restaurant.” Another commented, “Looks like he lost his job for two gulab jamuns.”
Similarly, a user narrating his experience said, “I ordered food because I was sick, but the delivery boy called and said he was also sick and asked me to come down and take the order. Why do you work if you are sick? He was fine to ride a bike without a license in the cold, but couldn’t come to my door.” What do you think about this incident? Did the food delivery boy do the right thing..?