New Delhi: The Association of Healthcare Providers of India (AHPI) has withdrawn its advisory that advocated for the suspension of cashless mediclaim service to the policyholders of Bajaj Allianz. The step is a big relief for Bajaj Allianz subscribers. The decision came after the concluded meeting that occurred on August 28 between AHPI’s core committee members and senior executives of Bajaj Allianz.
“After intense discussion, there was broad agreement on all the issues. The Bajaj Allianz agreed to submit para-vice formal actions to AHPI by 29th September 2025.” said AHPI’s circular. The earlier advisory was set to take effect on September 1 across hospitals in North India.
Explaining the development, AHPI Director General Dr. Girdhar Gyani said the association’s objective is to work collaboratively with insurers in the interest of patients. He emphasised that cashless facility disruptions impose unnecessary financial and emotional burdens on patients.
“We urge all the insurers to work in partnership with hospitals and restore cashless services at member hospitals, as the disruption is placing an unfair financial and emotional burden on patients,” he said, as quoted by ET
Post the meeting, Bajaj Allianz confirmed the restoration of cashless mediclaim services with member hospitals of AHPI.
On Care Health Insurance, Dr. Gyani cleared the air on the suspension of cashless services. He said that the mediclaim services of Care Health were not suspended. Instead, AHPI sought clarification regarding operational issues. “We had only asked for an explanation, which Care Health has since submitted. It is currently under review,” he said.
The dispute came to light on August 22 when AHPI advised member hospitals in North India to suspend cashless claim facilities for the policyholders of Bajaj Allianz and Care Health, citing grievances such as outdated tariff rates, delayed claim settlements, arbitrary deductions, claim rejection, and prolonged pre-authorisation and discharge procedures.
Earlier in the matter, the General Insurance Council (GIC) critised AHPI’s suspension advisory, describing the move as arbitrary and lacking in actionable clarity.
With the revival of cashless mediclaim services for the policyholders of Bajaj Allianz, AHPI expects smoother collaboration between hospitals and insurers, ensuring policyholders are not burdened in times of medical need.