SpiceJet’s online services, including web check-in and payments, are back to normal after a technical glitch disrupted its website. During the outage, the airline activated manual check-in and boarding processes across airports to manage passengers.
SpiceJet on Sunday said that all its online services, including web check-in, payment systems and manage-booking features, have resumed normal operations after a technical glitch earlier in the day disrupted its website and digital platforms.
Airline Confirms Glitch, Activates Manual Procedures
In a statement, the airline confirmed that “technical challenges” briefly affected several online functionalities. Due to the disruption, manual check-in and boarding procedures were activated across airports to ensure smooth passenger handling.
“SpiceJet was experiencing technical challenges on the website, affecting online services including check-in, payment acceptance, manage booking functionalities, etc. As a result, we activated manual check-in and boarding processes across airports. But now the technical glitch has been resolved,” the statement said.
The airline said the issue has been fully resolved and digital services are now operating as usual. “All online services, including check-in, payment acceptance and manage-booking functionalities are functioning normally,” it added.
Separate IndiGo Flight Incident
Earlier on November 20, an IndiGo flight from Guwahati to Delhi was delayed by 3 hours on Thursday after the aircraft developed a technical issue before departure, the airline said.
IndiGo flight 6E 930, scheduled to operate from Lokpriya Gopinath Bordoloi International Airport, Guwahati, to Indira Gandhi International Airport, Delhi, has been grounded while engineers carry out necessary inspections. The airline stated that all passengers were informed about the delay. (ANI)
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