Verizon Communications Layoffs 2025: America’s largest telecom company Verizon Communications has announced the biggest layoffs in its history. 13,000 employees will lose their jobs as part of new CEO Dan Schulman’s customer-first strategy. Know the complete details.
Verizon Layoffs 2025: America’s largest telecom company Verizon Communications is going through major changes these days. The company has announced the biggest layoff in its history, in which about 13,000 employees are going to lose their jobs. This decision has been taken by Verizon’s new CEO Dan Schulman, who wants to completely remodel the company on a customer first model. For the last few years, Verizon’s hold on the market was loosening and the rapid growth of AT&T-T-Mobile had put huge pressure on it. In such a situation, the company is now trying to strengthen itself by reducing expenses on a large scale. But thousands of employees may have to pay the price of this big change.
Verizon begins laying off 13,000 employees
The company has sent an email to the employees informing them that the retrenchment will start in a phased manner. Notices have been sent immediately in America, while notices will be sent to other countries in the coming weeks. These layoffs are primarily non-union employees.
Why are there such huge layoffs at Verizon Communications?
New CEO Dan Schulman believes that Verizon’s expenses have increased too much. Due to this expense, the company is not able to invest fully in providing better service to the customers. Therefore, the company is being completely reorganized so that the new focus is on customer delight. In his words – ‘We have to re-organize the company in such a way that the customer comes first in every task’.
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Why did Verizon lose its grip on the market?
Verizon lost 7,000 postpaid phone users, according to recent quarterly data. Analysts expected the company to gain 19,000 new customers, but the upside came. On the other hand, AT&T and T-Mobile are continuously increasing their users. This means that in the eyes of customers, Verizon’s service is no longer as strong as before.
Verizon cost cutting strategy
To cut costs, the company will not only remove employees, but will also take steps like cutting expenses on contract workers, reducing outsourcing, major changes in the way of working. With these steps, the company wants to reduce expenses on non-union workers by about 20%.
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The company also created a support fund for those retrenched.
To reduce the impact on employees, the CEO has taken another step, in which Verizon has created a reskilling fund of $ 20 million. This fund will help laid-off employees learn new skills, especially for new roles related to AI and automation.