Even after GST, expensive items are being found, then complain on 1915.
New from September 22 across the country GST Rates have been implemented. The government has reduced tax on many goods, so that the general public can get benefit. Along with this, companies have been given a clear instruction that it is necessary to pustic up the new rate sticker on the old stock. So that the customer can know what is the real cost of that goods now.
Two MRPs can be seen on the same thing
Due to the implementation of the new GST rates, now two different prices can be seen in the market. One of these will be old and the other will be a new price. In such a situation, you will have to pay only the price which is correct according to the new GST rate. Therefore, while shopping, keep in mind that the product has a new MRP.
Often small shopkeepers sell goods at the old price, so that the customer does not get the benefit of tax deduction. In such a situation, the customer should not sit silent, but should complain directly. The government has also created easy ways to complain, so that you can get your rights.
Where and how to complain?
If a shopkeeper has sold you the goods at the wrong price or has taken more money even after the GST decreases, then you can easily complain about it and that too for absolutely free. For this, a complaint can be lodged by visiting the government’s website consumerhelpline.gov.in. First of all, you have to register on this website, then login from OTP and fill the full details of your complaint. Along with this, necessary documents like bills, photos etc. have to be uploaded.
If you have trouble using the website, then you can also get a complaint by calling toll-free number 1915. Apart from this, you can also keep your point by sending WhatsApp or SMS on mobile number 88001915. If you want, you can also complain through the National Consumer Helpline App or UMANG APP. Complaints made through all these mediums reach the government directly and they are also given attention.
Find out the correct price of the product like this
It often happens that even after the GST decreases on a goods, the shopkeepers charge the same older price. In such a situation, the customer does not understand what the real price should be now. To overcome this problem, the government has started a special website Savingwithgst.in. Here you can see the name of any product and see how much the GST should be reduced. The government has clearly stated that whatever deduction has been made in the rates of GST, customers should get direct benefit.