Propelld’s Alternative Credit Play: What Banks Miss, This Fintech Sees

When Rajesh Kumar, a small shop owner from Kanpur, walked into his local bank seeking an education loan for his daughter’s engineering degree, he was met with a familiar refrain: insufficient documentation, no formal proof of income, and inadequate credit history. The bank’s algorithm saw risk; Propelld saw an opportunity. This fundamental difference in perspective has powered Propelld’s rise from a 2017 startup to a ₹4000+ crore disbursal engine that has supported over 4 lakh students across India, all while maintaining industry-leading NPAs of less than ~ 1%.

Beyond the Credit Score: A New Underwriting Philosophy

While traditional lenders rely heavily on credit scores, formal income certificates, and collateral, Propelld has pioneered what they call “household-level underwriting”; a methodology that dives deep into the financial realities of Indian families.”Banks operate as horizontal players with a one-size-fits-all model,” explains the company’s approach. “We believe that no student should miss out on quality education just because of financing limitations. Whether it’s a farmer, a rickshaw driver, or a small shop owner with limited credit history, their child still deserves the chance to study without compromise.”

This philosophy has practical implications. Instead of just looking at bank statements, Propelld’s underwriting considers informal income sources, seasonal cash flows, and the future earning potential of students. They assess the repayment capacity of entire households, not just individual applicants.

The Risk Intelligence Revolution

What makes Propelld’s approach particularly compelling is how it transforms perceived risk into calculated opportunity. The company’s alternative underwriting model serves both salaried and self-employed families—segments that traditional banks often view as too risky or complex to serve.

The results speak for themselves. With NPAs consistently below ~1%, Propelld has proven that inclusive lending doesn’t mean compromising on asset quality. This performance has caught the attention of marquee investors, with the company raising ₹507 crore in total equity funding from WestBridge Capital, Stellaris Venture Partners, and India Quotient.

“In a market flooded with horizontal fintechs, investors are gravitating toward vertical specialists like Propelld,” notes the company’s recent Series D round of $30.5 million, which closed in May 2025. The startup achieved cash profitability in the same period, validating its business model.

Technology Meets Empathy
Propelld’s underwriting process combines advanced technology with deep empathy for India’s diverse economic landscape. Their system can assess families where income might be seasonal, irregular, or derived from multiple informal sources, scenarios that traditional bank algorithms struggle to process.

This approach has enabled the company to reach 17,890+ pin codes across 28 states, with strong penetration in Tier 2 and Tier 3 towns. They’ve partnered with over 3,200 educational institutions, creating a comprehensive ecosystem that serves mainstream, vocational, and skilling programs.

They also cater to a wide range of student aspirations from engineering to design to Education loan for MBA Students, making flexible funding accessible to ambitious learners without placing rigid constraints on family structures.

The company offers collateral-free education loans up to ₹30 lakhs with minimal documentation and loan approval within 24-48 hours. Perhaps most importantly, they’ve introduced flexibleco-applicant criteria that aren’t restricted to parents alone, recognising the diverse family structures across India.

The NBFC Advantage
A key milestone in Propelld’s journey came in 2023 when their fully owned subsidiary, Edgro,obtained an RBI-registered NBFC license. This strategic move provides direct control over the entire lending process, from underwriting to disbursal to collections.

“Having our own NBFC is not just an operational upgrade—it’s a foundational step toward reshaping how India funds education,” said Brijesh Samantaray, Co-founder. The license enables faster decision-making, more efficient credit evaluations, and better control over interest rates and repayment terms.

Beyond Banking: Building Financial Inclusion
Propelld’s impact extends beyond individual loans to broader financial inclusion. Their model demonstrates that serving previously excluded segments isn’t just socially responsible—it’s commercially viable. By designing repayment structures that reduce family burden, such as principle moratorium options, they’ve made education financing more accessible without compromising sustainability.

The company’s diversified liability model allows them to lend both through their own NBFC and in partnership with banks and NBFCs through co-lending, Loan Service Provider (LSP), and Pass-Through Certificate (PTC) arrangements. This flexibility ensures they can meet growing demand while maintaining strong asset quality.

The Bigger Picture
As education costs continue to rise and traditional financing systems struggle to adapt, Propelld’s alternative credit approach reflects a broader shift in how financial services are being reimagined in India. Their performance challenges long-held assumptions about the relationship between inclusive lending and asset quality.

The company’s expansion plans into Tier 2 and Tier 3 cities, along with their focus on vocational and skilling programs, positions them within a growing ecosystem of specialized financial service providers targeting underserved segments.

In a market where a significant portion of students still face barriers to education financing, Propelld’s model represents one approach to addressing these gaps. Their combination of technology-driven assessment and flexible structures has created a template that other players in the sector are watching closely.The success of their alternative credit thesis, backed by investor confidence and operational results, suggests that there’s room for innovation in India’s financial landscape beyond traditional banking models. Whether this approach can be replicated across other sectors orscaled to serve India’s vast educational needs remains an open question, but the early indicators point to a viable path forward.

As the fintech sector continues to evolve, companies like Propelld are testing whether specialized, empathy-driven models can coexist with and complement traditional financial institutions in serving India’s diverse economic landscape.