Train Cancel Guide: What to do if the train gets canceled as soon as it reaches the station? Know the step-by-step guide related to e-Ticket refund, counter ticket, railway rules and optional travel…
Train Cancel Step by Step Guide: As soon as you reach the station and find out that the train is cancelled, it is natural to feel stressed. The rain has created problems in the entire Western Railway network at this time. Dozens of trains including Vande Bharat, Shatabdi, Karnavati Express have been suddenly canceled due to water logging and flowing of ballast on the tracks in Bilimora Junction and Gholwad-Umargam section. Thousands of passengers going from Rajasthan to Mumbai are currently stranded on the platforms. If you ever get stuck in such a situation, do not panic. Know what you should do in such a situation…
First check the status of the train
Sometimes rumors also spread at the station, so instead of trusting anyone, check the status of your train yourself. Find out whether the train is completely canceled or only partially cancelled. For this…
- Check Live Status on NTES app or website.
- Open your booking in the IRCTC app.
- Call Railway Helpline 139.
- Get information at the Inquiry Counter of the station.
What to do if there is an e-ticket?
- If you have booked an e-ticket from IRCTC and the train is canceled by the Railways, then in most cases there is no need to cancel the ticket separately.
- Railways sends the entire fare back to your bank account as per the prescribed rules. Still, keep checking the Refund Status in your IRCTC account.
What should counter ticket holders do?
If the ticket was taken from the Railway Reservation Counter, then you will have to go to the nearest Reservation Counter and get the ticket cancelled. According to the rules, full refund can be given if the train is cancelled. Therefore, keep your tickets safe and do not delay too much.
What to do if travel is very important?
- If it is necessary to reach on the same day, then look at other options instead of just waiting for the train.
- Whether seat is available in another train on the same route or not.
- Is bus service available or not?
- If necessary, complete the further journey by taking another train to the nearest city.
- Look for cab sharing or carpool options to reduce expenses.
- Many times, one can reach the destination on time even by choosing a slightly different route.
What to do if the train is partially cancelled?
Not every canceled train is completely stopped. Many trains are run only midway. In such a situation, see to which station the train is going. From there onwards one can avail the option of bus, train or taxi. Due to this there will be no need to cancel the entire journey.
Do these things if you get stuck at the station
- Keep the mobile fully charged.
- Tell your family about your location.
- Keep food items with you.
- Keep listening to railway announcements again and again for any updates.
- Don’t believe rumors on social media.
Remember Railway Helpline Number
- Railway helpline number 139 is most useful in difficult times.
- Train cancellation, live status, refund and other important information can be found from here.
Always do these 5 things before traveling
- See live running status of the train.
- Check updates on IRCTC or NTES.
- Call 139 helpline if needed.
- Leave for the station with some extra time.
- Also keep an alternative travel plan ready during the rainy season.